At Cutiebloom, operated by LongAI Ltd (UK), we care deeply about your privacy. This page explains how we collect, use, and protect your information, as well as how we use cookies to improve your experience. 

 

1. Who We Are 

Cutiebloom is a UK-based brand operated by LongAI Ltd.

For any privacy or cookies questions, you can contact us at:

support@cutiebloom.com 

 

2. Information We Collect 

We only collect what's needed to personalize and deliver your order: 

  • Photos & names you upload to create your storybook. 
  • Contact details (name, email, shipping address, phone number). 
  • Order & payment details (processed securely via Shopify Payments and PayPal — we never see or store your full card details). 
  • Device information (such as IP address, browser type, and site usage data). 

 

3. How We Use Your Information

We use your information to: 

  • Create and deliver your personalized storybook.
  • Communicate with you about your order. 
  • Improve our website and services. 
  • Share special offers and updates (only if you opt in). 

Share special offers and updates (only if you opt in). 

 

4. How Long We Keep Data 

  • Unsaved previews and photos: deleted within 24 hours. 
  • Saved previews and completed orders: stored up to 24 months. 
  • Order records: kept as long as required by law (e.g. accounting). 

 

5. Your Rights 

You can request to access, correct, or delete your personal data at any time. To make a request, simply email support@cutiebloom.com. 

 

6. Security 

We use encryption and trusted technology partners to keep your information safe. Payment data is securely handled only by Shopify Payments and PayPal, which are certified payment providers. 

 

7. Cookies Policy 

How We Use Cookies 

Cookies are small files that help us: 

  • Run essential site functions (like checkout). 
  • Understand how people use our website (analytics). 
  • Remember your preferences (personalization). 
  • Show relevant offers (marketing, only if you allow). 

Managing Cookies 

  • You can accept or decline non-essential cookies when you visit our site. 
  • You can also disable or manage cookies in your browser settings anytime. 
  • Please note: essential cookies are necessary for the website to function properly. 

Third-Party Cookies 

We may use trusted partners like Google Analytics or Shopify's built-in analytics, which may also set cookies to help us improve our services. 

 

8. Updates 

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted here with a new "Last updated" date. 

 

9. Contact Us 

We're always happy to help. 

If you have any questions: support@cutiebloom.com

Last updated: September 18, 2025