Welcome to Cutiebloom, operated by LongAI Ltd, a UK-based company. We're delighted to have you here! 

 

About Our Service 

Cutiebloom creates personalized storybooks and gifts that are made to order with care. Every product is unique and designed to bring joy to your family. 

 

Orders & Products 

All items are crafted on demand. Small differences may occur compared to the online previews, which is part of what makes each product special. 

 

Refunds & Returns 

We believe shopping should feel safe and worry-free. That's why we have a kind and flexible refund policy: 

• If you change your mind within 24 hours of placing an order, you can cancel and receive a full refund. 
• If your book arrives damaged or you're not satisfied, we'll gladly issue a refund or send a free replacement once the item is returned. 
• Refunds are processed quickly, typically within 7 business days. 

 

Pricing & Updates 

Prices and product details may change from time to time, but any order already placed will always be honored at the confirmed price. 

 

Governing Law 

These Terms are governed by the laws of England and Wales. 

 

Contact Us 

We're always here to help: support@cutiebloom.com 

Last updated: September 18, 2025